Besides the standard features for managing your gaming center, Senet has the in-built PoS system which is designed to cover all the needs related to your sales processes. It fully automates the end-to-end workflow starting from how your clients know about the products you offer and up to the sales reports. So let’s see what you can already implement into your business and increase your average check:

Online product catalog

This is the first thing you will start with, once you decide to sell additional goods & services. In order to avoid a number of customer inquiries, you should set up an online catalog with all the up-to-date product information. With the Senet Shop module, you can easily import your products and filter them by categories such as food, drinks, services, etc. Put the product price and upload selling images to make your product cards look great. Taking to account the last changes caused by the COVID-19 pandemic, this feature will also help to keep distance between visitors, as you don’t need to get up from the PC to make an order. Add the face masks and hand sanitizers into your product catalog. By implementing these safety measures you will gain the trust of your customers and exclude the possibility of losing your client for lack of a mask.

In-built inventory management

As soon as you sell your first good through the Shop module, you will need to take care of your stock level. Without an inventory management system, the products that move through the gaming center will definitely be in disarray. The inventory module of Senet empowers gaming centers to maintain a centralized record of every item, providing a single source of truth for the vendor information, selling and purchase prices, specifications, and the number of available items in stock. Returning to COVID-19 measures, if the inventory is efficiently managed, you will prevent the possibility of lack of goods, thus eliminating the need for your guests to go out for food, drinks, or face masks.

Purchase order creation

With the online catalog, your clients can raise a digital Purchase Order (PO) and send it right to the administrator’s interface to process. Don’t underestimate the ability of digital PO generation, the manual recording and order processing distract your team from their main tasks. Let your customers order online and prevent your employees from being buried under the piles of paperwork.

Purchase order statuses & notifications

We know how hectic it becomes when you need to answer lots of client inquiries about their purchase. And due to the coronavirus pandemic, people are forced to keep social distance, which makes any interactions even more unwelcomed. With the Shop module in the client’s Shell, you can let your guests track the real-time order status without getting up from their PC. Moreover, you help your managers to process more purchases and at a faster rate since they receive instant notifications about new orders.

Integrated cash-desk system

Once you start selling additional products the cash register becomes a must, if you don’t want to struggle with your accounting afterward. Calculating income, spendings, and taxes isn’t much fun, especially when you can spend this time on higher priorities. Every robust software for gaming lounge management should have the ability to keep a record for all payments. Senet is not an exception, here with the integrated cash-desk module you can create receipts in one click and process transactions with cash or bank cards.

Order history

Managing financials and raising monthly reports become even more painful when everything is on paper. Digital solutions are great time savers in this case. Senet lets your customers and employees see the purchase history. Your customers can easily get the order details as well as filter his/ her purchases by statuses. On the other hand, the administrators can easily generate reports using date/status/product and other filter criteria.

Here are many ways to increase the income of your gaming center, cyber club, or Internet cafe. There are just a few that do not harm your customer loyalty. The best solution based on our research is to increase the average check by expanding the list of the services you offer. Moreover, this will have a positive impact on customer experience. In order not to bury yourself in papers, avoid human error, and focus on priorities gaming center owners use a specific Point-of-Sale system. Since most of these systems are tailored to e-commerce business, make sure that the software you select in the end meets the majority of your needs. Due to our experience, the robust solution for managing your gaming center should include the following features: client & admin interfaces, PC management map, PC reservation module, pricing offers & loyalty program, and the Point-of-Sale module. As for the last one, a good PoS system should have the online product catalog, inventory management, order creation, order statuses and notifications, in-built cash-desk system, and order history for running financial reports. All of the listed features you can already try for free with Senet.

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