While opening my own gaming arena in Morocco, I had frustrations as a new business owner, especially because I wasn’t too familiar with technical parts of it. I’m a gamer myself, with loads of experience, and I know how software works. But automation of day-to-day operations and setup of business processes on the scale of a gaming venue – that’s where I needed help from the outside.
I was considering 3 kinds of management software at the time – SENET and two other alternatives. But one wasn’t selling internationally, and another one saw me simply as another client in their sales funnel, being not too involved in communication with me.
I was shocked when I started talking to SENET team, though. From the very first call with the sales manager, I was heard and given maximum attention. I got access to a trial version and a full setup of the software on top of that. Tech support was available 24/7, answered all my questions, and quickly configured all necessary functions in SENET, so it benefits business operations of my gaming arena.
Here’re three main qualities of SENET for me:
- Analytics and security.
I can track everything at the arena without even being there. SENET is transparent, accessible, and super convenient. At any moment I can see how Coke sells, which customer is at the venue, if there’re new shop items available, I can even access computers remotely.
For those owners that don’t really trust their employees, SENET is a great choice, because all activities are seen by the management. Malicious staff members wouldn’t want to mess with the system, as it tracks everything.
- Modern and functional UI.
SENET UI is extremely friendly for our customers. They have it all in one place: all the games that we have, the food that we offer, their personal accounts with balance. Customers can also make food orders directly from their seat.
It’s evident that the team behind SENET knows its users, and it’s reflected in design and functionality of the software.
- Diskless system SENET Boot.
The best solution out there. Other alternatives cost the same but are not as effective as SENET Boot. It provides fast and secure PXE booting, while also giving an option to choose between work on diskless or on local machines.
Without this great solution, efficient work of a gaming arena is almost impossible.
What can you recommend to a team who is currently looking for gaming venue management software?
I would recommend them to get in touch with SENET first. Their team is super professional. Marketing team and International sales team really embrace the customers, trying to get to know them, teaching every little detail about what SENET actually is. And also, it is very easy and fast to install. It is great when you have your computers set up quickly. SENET installation works like a charm!
About the customer
Game Battle Arena – a modern gaming venue in Morocco with high-end equipment that nurtures esports culture. It has everything a gamer wants: PC floor, console area, racing simulator, and a small shop selling gaming hardware. Game Battle Arena was the first venue in Morocco to organize a FIFA23 tournament, and now regularly works with local schools and universities to arrange more competitions in Valorant and FIFA23.
The owner Mehdi Akhannouch uses Business subscription of SENET software. According to Mehdi, he needs to audit and control a lot of operations at the arena, that’s why he chose Business subscription. This way he has all addons and full functionality of SENET.