When you run a small cyber cafe, one of your biggest challenges is to handle all processes efficiently, from simple PC management to financial reporting. That’s on top of many other little but important things targeted on customer retention and business growth. This is where venue management software comes in handy.

“We started using an open-source software. It required a master PC and was only manageable via a local network. This kind of software is usually free and easy to use until you get to know it better,” said the owner of GG IZI Alejandro CorkidhiViera.

“The hardest parts were ticket management and billing system for my customers. We couldn’t handle user balances because our software kept on crashing and failing. I wanted to consolidate my brand and provide better, more reliable service to my customers. We struggled a lot with the open-source software and it was notworth the money we saved, so I started looking for a new system.”

“When I switched to SENET, my business management approach totally changed. I wasn’t tied to a local network, to compile financial and operational statistics, and improved cashier management. I started making datadriven decisions, and the administration via cloud is the cherry on top,” says Alejandro.

“Now, I can offer my customers a unified system of billing and offers across all of my locations, while I track and manage each of them from my office. That’s exactly what I was looking for when it was time to grow. My customers and I could not be happier!”

“Today, we use technical solutions that never occured to my mind before, all of them proved useful in my daily management. But the of SENET is in a shared server for all GG IZI gaming locations in the city. Even if I had 20 centers across the country, users could connect and use their balance without losing personal loyalty bonuses or having to create another account.”

• Unified system for all locations
• Rates and zones system
• Integrated shop in client interface
• License pool
• Cloud server
• 24/7 human support